Participant Satisfaction

Casa Central's participants play a valuable role in sustaining the quality of the agency through their active participation via surveys, parent council meetings, work planning processes, etc.

Specifically, our annual participant satisfaction survey measures and analyzes the satisfaction of the services being offered. Feedback received from participants provides the opportunity for ongoing service delivery improvements. The following are 2019 results.

Survey_2019-_3highlights

Nuevo_primer_contacto

 

 

 

 

 

 

P1170882

"Casa Central offers services for the entire community. Their programs assist children, families and seniors. They are so helpful and I am thankful for their resources!"


 

Children_from_our_Early_Learning_Academy_-_4

"My child has been enrolled in 3 different programs and Casa Central's Early Learning Academy is the best. The program has changed him so much! The care, love and help you provide is undeniable!"

Update_97

of participants reported that staff were respectful and courteous

 

Our Programs

P1250909

"I came to Casa Central for assistance and it has made such a positive change in my life. Thank you so much for the help and services you provide to the community."


 

CasaCentral.Garcia.168_(003)

"Casa Central cares for each and every person they work with. My mother is happy and active because of the services she receives."

 

Survey_2nd_cifra
Reported that the program provided written information on rights and responsabilities at intake
 
 

 

 

Help Inspire Lifelong Learning Among Children, Older Adults, Families and individuals!

Close