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Participant Satisfaction

Casa Central's participants play a valuable role in sustaining the quality of the agency through their active participation via surveys, parent council meetings, work planning processes, etc.

Specifically, our annual participant satisfaction survey measures and analyzes the satisfaction of the services being offered. Feedback received from participants provides the opportunity for ongoing service delivery improvements. The following are 2019 results.

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NOTICE: Casa Central is not associated with the nursing home facility located at 1401 N. California Ave., Chicago, IL (Center Home Property, LLC). Center Home is not owned, operated nor in any way affiliated with Casa Central. If you have any questions or concerns regarding the nursing home, Center Home for Hispanic Elderly, please contact them directly at (773) 782-8700.


If you are seeking information regarding programs for older adults, Casa Central does offer Home Care Services and the Adult Wellness Center, which is a day service. Contact Casa Central directly for more information at 773-645-2300.

 

 

 

 

 

 

P1170882

"Casa Central offers services for the entire community. Their programs assist children, families and seniors. They are so helpful and I am thankful for their resources!"


 

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"My child has been enrolled in 3 different programs and Casa Central's Early Learning Academy is the best. The program has changed him so much! The care, love and help you provide is undeniable!"

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of participants reported that staff were respectful and courteous

 

Our Programs

P1250909

"I came to Casa Central for assistance and it has made such a positive change in my life. Thank you so much for the help and services you provide to the community."


 

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"Casa Central cares for each and every person they work with. My mother is happy and active because of the services she receives."

 

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Reported that the program provided written information on rights and responsabilities at intake
 
 

 

 

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